Technical Support
Shadowfax Mail Server Settings
Incoming mail server (POP3 server):
mail.shadowfax.bc.ca
Outgoing mail server (SMTP):
This setting depends on what internet provider you use:
| Internet Provider | Outgoing Mail Server Name | "My outgoing server requires authentication" |
|---|---|---|
| Telus | smtp.telus.net | No |
| Shaw | shawmail.ok.shawcable.net | No |
| All Others | Contact your ISP and ask them what the address of their SMTP server is. | Depends on your ISP |
Username:
Enter your full email address as your username.
Password:
Your password has been assigned by Shadowfax. You may log in to the shadowfax webmail interface at any time to change your password, or delivery options.
Help:
Give us a call if you need assistance. We're more than happy to help. 250-492-7166, or toll free at 1.866.499.7166